Conversational Agents in Business Organizations

Last updated 23rd Jun 2019
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A pinboard by Ransome Bawack

PhD Student, Toulouse 1 University, Capitole / Toulouse School of Management


How Business Organizations can derive Economic and Social Value from Conversational Agents.

Sometimes referred to as chatbot, intelligent agent, virtual agent or dialogue system, conversational agents (CA) are software agents designed to perform tasks based on conversations with humans (u...