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Social sentiment sensor: a visualization system for topic detection and topic sentiment analysis on microblog

Research paper by Yanyan Zhao, Bing Qin, Ting Liu, Duyu Tang

Indexed on: 19 Aug '14Published on: 19 Aug '14Published in: Multimedia Tools and Applications



Abstract

As a new form of social media, microblogging provides platform sharing, wherein users can share their feelings and ideas on certain topics. Bursty topics from microblogs are the results of the emerging issues that instantly attract more followers and more attention online, which provide a unique opportunity to gauge the relation between expressed public sentiment and hot topics. This paper presents a Social Sentiment Sensor (SSS) system on Sina Weibo to detect daily hot topics and analyze the sentiment distributions toward these topics. SSS includes two main techniques, namely, hot topic detection and topic-oriented sentiment analysis. Hot topic detection aims to detect the most popular topics online based on the following steps, topic detection, topic clustering, and topic popularity ranking. We extracted topics from the hashtags using a hashtag filtering model because they can cover almost all the topics. Then, we cluster the topics that describe the same issue, and rank the topic clusters via their popularity to exploit the final hot topics. Topic-oriented sentiment analysis aims to analyze public opinions toward the hot topics. After retrieving the topic-related messages, we recognize sentiment for each message using a state-of-the-art SVM (Support Vector Machine) sentiment classifier. Then, we summarize the sentiments for the hot topic to achieve topic sentiment distribution. Based on the above framework and algorithms, SSS produces a real-time visualization system to monitor social sentiments, which is offering the public a new and timely perspective on the dynamics of the social topics.