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Impact of Formal Controls on Client Satisfaction and Profitability in Strategic Outsourcing Contracts

Research paper by Nishtha Langer, Deepa Mani

Indexed on: 21 Dec '18Published on: 17 Dec '18Published in: Journal of Management Information Systems



Abstract

Authors: Nishtha Langer, Deepa Mani Article URL: https://www.tandfonline.com/doi/full/10.1080/07421222.2018.1522895?ai=1gwnd&mi=6b657i&af=R Citation: Journal of Management Information Systems Publication Date: 2018-12-17T02:56:37Z Journal: Journal of Management Information Systems